Privacy Policy
For Mosquito Killer
Owned and Operated by Vivan Industries
Effective Date: May 11, 2026
At Mosquito Killer, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
- Information We Collect
We may collect the following information from users:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- IP address and browser/device details
- Order and transaction history
- How We Use Your Information
Your information may be used for:
- Processing and delivering orders
- Customer support and communication
- Sending order updates and promotional offers
- Improving website functionality and user experience
- Fraud prevention and security monitoring
- Legal and regulatory compliance
- Payment Information
Payments made on the website are processed through secure third-party payment gateways. We do not store your debit/credit card details on our servers.
- Cookies
We may use cookies and similar technologies to:
- Improve website performance
- Understand user behavior
- Remember user preferences
- Provide a personalized shopping experience
Users can disable cookies through their browser settings.
- Sharing of Information
We do not sell or rent personal information to third parties. Information may only be shared with:
- Payment gateway providers
- Delivery and logistics partners
- Government or legal authorities when required by law
- Technology and marketing service providers assisting our operations
- Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
- User Rights
Users may request access, correction, or deletion of their personal information by contacting us at:
Email: info@mosquitokiller.in
- Policy Updates
We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be updated on this page.
Terms and Conditions
For Mosquito Killer
Effective Date: May 11, 2026
By accessing and using this website, you agree to the following Terms and Conditions.
- General
This website is operated by Vivan Industries. Throughout the site, the terms “we”, “our”, and “us” refer to Vivan Industries.
- Products and Services
We strive to display product information, specifications, pricing, and images accurately. However, errors may occur and we reserve the right to correct them without prior notice.
- Pricing
All prices listed on the website are in INR and inclusive/exclusive of applicable taxes as mentioned. Prices may change without notice.
- Orders
We reserve the right to:
- Accept or reject any order
- Cancel orders due to stock unavailability, pricing errors, or suspected fraud
- Limit quantities purchased per customer
- Intellectual Property
All website content including text, graphics, logos, images, product descriptions, and designs are the property of Vivan Industries and may not be copied or reproduced without written permission.
- User Responsibilities
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems or data
- Upload malicious code or harmful content
- Misrepresent identity or payment information
- Limitation of Liability
We shall not be liable for:
- Indirect or consequential damages
- Delays caused by logistics partners
- Website interruptions or technical issues
- Product misuse by customers
- Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India.
- Contact Information
For any questions regarding these Terms, contact:
Email: info@mosquitokiller.in
Return and Refund Policy
For Mosquito Killer
Effective Date: May 11, 2026
At Mosquito Killer, customer satisfaction is important to us. Please read our Return and Refund Policy carefully before making a purchase.
- Return Eligibility
Products may be eligible for return if:
- The product received is damaged or defective
- Wrong product has been delivered
- Product is missing parts or accessories
Return requests must be raised within 7 days of delivery.
- Non-Returnable Items
Returns will not be accepted for:
- Products damaged due to misuse or improper handling
- Products without original packaging
- Used or tampered products
- Products purchased during clearance or special sale campaigns unless defective
- Return Process
To initiate a return, customers must email:
info@mosquitokiller.in
Please include:
- Order ID
- Product images/videos showing the issue
- Brief description of the problem
Our team will review the request and provide further instructions.
- Refund Process
Once the returned product is received and inspected:
- Approved refunds will be processed within 7–10 business days
- Refunds will be credited to the original payment method
- Shipping charges may not be refundable unless the issue was caused by us
- Replacement Policy
In eligible cases, we may offer a replacement instead of a refund, depending on stock availability.
- Cancellation Policy
Orders can only be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.
- Contact Us
For any return, refund, or cancellation queries:
Email: info@mosquitokiller.in
